Mineola Community Bank

Mineola Community Bank

 

Important Information!

MINEOLA COMMUNITY BANK, SSB
PERSONAL INFORMATION PRIVACY PROTECTION POLICY
 
At Mineola Community Bank, SSB, protecting the privacy and confidentiality of your personal information is important to us.  We Value your business and trust you put in Mineola Community Bank.  In order to offer you the financial products and services you seek to obtain, we collect, maintain and use information about you on a routine basis.  To help you better understand how your personal information is protected here at Mineola Community Bank, we are providing you with the following statement describing our practices and policies with respect to the privacy of our customer information.
 
At Mineola Community Bank:
 
We do not disclose any nonpublic personal information about you to anyone except as permitted by law.  We may, for example, disclose nonpublic personal information about you to others for the purpose of servicing your account with us, processing transactions that you request or authorize, or running credit or other verification checks. 
 
We may collect information volunteered by you during the application process, gathered from your transactions and experience with us and obtained from other authorized sources, such as credit bureaus.  All information collected and stored by Mineola Community Bank is used for specific business purposes, such as administering your account, complying with state/federal banking regulations, protecting against fraud and developing a better understanding of your financial needs to provide you with improved products and services.
 
If a financial institution shares certain types of information with unaffiliated third parties, it must provide an 'opt out' right.   WE HAVE DECIDED NOT TO SHARE INFORMATION IN THOSE WAYS.  THIS MEANS WE HAVE 'OPTED OUT' ON YOUR BEHALF AND YOU DO NOT NEED TO TAKE FURTHER ACTION.
 
MINEOLA COMMUNITY BANK, SSB DOES NOT SELL CUSTOMER INFORMATION.
 
We understand that the protection of your nonpublic personal information is  of the utmost importance.  Guarding your privacy is our obligation.  Mineola Community Bank maintains strict procedures and policies to safeguard your privacy.  We restrict employee access to customer information to only those who have a business reason to know such information and we educate our employees about the importance of confidentiality and customer privacy.  We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
 
The same privacy policy and practices will continue to apply even after the customer relationship has been terminated.
 
"Nonpublic personal information" is nonpublic information about you that we obtain in connection with providing a financial product or service to you.  For example, nonpublic personal information includes information regarding your account balance, payment history and overdraft history.

MINEOLA COMMUNITY BANK SSB IS CHARTERED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS SAVINGS AND LOAN DEPARTMENT.  ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST MINEOLA COMMUNITY BANK SSB SHOULD CONTACT THE texas Department of Savings and mortgage lending THROUGH ONE OF THE MEANS INDICATED BELOW:
IN PERSON OR BY USPS: 2601 NORTH LAMAR BOULEVARD, SUITE 201, AUSTIN, TX 78705-4294. TELEPHONE # (877) 276-5550, FAX # (512) 475-1360,  E-MAIL : tsld@tsld.state.tx.us

CUSTOMER IDENTIFICATION REQUIREMENTS

IN ACCORDANCE WITH SECTION 326 OF USA PATRIOT ACT AND NEW PROVISIONS OF THE BANK SECRECY ACT, MINEOLA COMMUNITY BANK SSB MAY OBTAIN A COPY OF THE DOCUMENTS USED IN IDENTIFYING OUR NEW ACCOUNT CUSTOMER .WE ARE REQUIRED TO VERIFY THE ID OBTAINED AND HAVE REASONABLE BELIEF THAT THE ID IS VALID AND IS THE TRUE IDENTITY OF THE CUSTOMER. ON AN EXISTING CUSTOMER, IF CURRENT ID IS NOT ON FILE, WE MUST OBTAIN CURRENT VALID ID.IF REQUIRED ID IS NOT OBTAINED OR CANNOT BE VERIFIED, THE ACCOUNT WILL NOT BE OPENED.

 

Mineola -- Home Office
banking@mineolacb.com 
Phone # (903) 569-2602

Brookshire's Branch
banking@mineolacb.com 
Phone # (903) 569-2114

Grand Saline Branch
banking@mineolacb.com 
Phone # (903) 962-4271
Winnsboro Branch
banking@mineolacb.com 
Phone # (903) 342-5611

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